1 Introduction
Welcome to the Privacy Policy page ina77. We understand that entrusting your personal information to any online platform requires a great deal of confidence, and we do not take that responsibility lightly.
This Privacy Policy explains in detail how ina77 — operated under the domain ina77.onl — collects, processes, stores, protects, and in certain circumstances, shares the personal information you provide to us when using our platform, mobile app, and all related services.
This document forms part of the overall agreement between you and ina77, and should be read together with Terms and Conditions and Responsible Gaming Policy ours. By using the ina77 platform, you agree to the practices described in this Privacy Policy.
Our Core Principles: ina77 only collects information that is strictly necessary, stores it securely, uses it responsibly, and will never sell it to any third party.
2 Information We Collect
ina77 collects various types of information to enable us to provide a secure, personalized, and high-quality service to all members. The following are the main categories of information we collect:
| Data Category |
Examples of Information |
Collection Method |
| Identity Information |
Full name, date of birth, identification card number, photo |
Registration forms, KYC process |
| Contact Information |
Email address, phone number, residential address |
Account registration, profile updates |
| Financial Information |
Bank account number, bank name, transaction records |
Deposit and withdrawal process |
| Usage Data |
Game history, betting records, login timestamps |
Platform activity collected automatically |
| Technical Data |
IP address, device type, web browser, operating system |
Server logs automatically |
| Cookie Data |
Language preferences, login sessions, analytics data |
Cookies and tracking technologies |
We do not collect sensitive information such as biometric data, health records, or political affiliations unless specifically required for a particular legal compliance purpose.
Note: Financial details such as credit or debit card numbers are not stored directly on ina77 servers. All financial transactions are processed through trusted, security-certified payment gateways.
3 How We Use Your Data
Information you provide to ina77 used for legitimate, transparent, and necessary purposes to enable us to operate the platform effectively. The following are the primary purposes for which your data is used:
- Account Management: Create and maintain your account, process registration, and verify your identity during the KYC process.
- Transaction Processing: Process deposits, withdrawals, and all financial matters related to your wagering activity on the platform.
- Service Provision: Serve games, update account balances, and ensure a smooth, uninterrupted gaming experience.
- Customer Support: Respond to inquiries, resolve complaints, and provide the technical assistance you need.
- Security & Fraud Prevention: Detect and prevent fraudulent activity, money laundering, or unauthorized account access.
- Legal Compliance: Meet reporting, audit, and compliance requirements applicable to our platform.
- Platform Improvement: Analyze usage patterns to improve features, performance, and the overall ina77 platform experience.
- Marketing Communications: Send promotional information, bonuses, and special offers — only if you have given your consent to receive them.
Marketing Note: You can opt out of marketing communications at any time by updating your notification preferences in your account settings or by contacting our support team.
4 Information Sharing
ina77 upholds strict confidentiality principles. We do not sell, rent, or trade your personal information to external parties. However, there are limited situations where data sharing may occur:
- Trusted Service Providers: We work with technical partners such as payment gateway providers, gaming software providers, and identity verification services, all bound by strict data confidentiality agreements.
- Legal Requirements: ina77 will disclose information when required by law, court order, or direction from a lawful authority.
- Crime Prevention: Data may be shared with law enforcement agencies where there is strong evidence of criminal activity, fraud, or money laundering.
- Business Transfer: In the event of a merger, acquisition, or transfer of company assets, user data may be transferred as part of the business assets, subject to notification to users.
Our Guarantee: In all of the above situations, ina77 shares only the minimum data necessary and ensures that every data recipient is bound by data protection obligations equivalent to our own standards.
5 Data Security
ina77 continuously invests in the latest data security technologies and procedures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
Key security measures we have implemented include:
- 256-bit SSL/TLS encryption for all data communication between your browser and ina77 servers.
- Encryption of sensitive data in databases using the latest encryption algorithms.
- Multi-layered firewall system with real-time intrusion detection.
- Strict internal access controls — only authorized personnel can access user data.
- Regular security audits conducted by qualified independent third parties.
- Security incident response procedures that are regularly tested and updated.
- Automatic data backups stored at a secure, separate location.
Important to Know: While ina77 takes all reasonable precautions, no online system can be guaranteed 100% secure. You also play an important role in keeping your account safe by using a strong password and not sharing your login credentials.
6 Cookies & Tracking Technologies
Platform ina77 uses cookies and similar tracking technologies to enhance the user experience, analyze usage patterns, and deliver relevant content to you.
Types of cookies we use:
- Essential Cookies: Required for core platform functions such as Login session management. These cookies cannot be disabled.
- Performance Cookies: Collect anonymous information about how you use the platform to help us improve our services.
- Functional Cookies: Save your preferences such as language, theme, and other settings to deliver a more personalized experience.
- Analytics Cookies: Helps us understand traffic patterns and platform usage for continuous improvement.
You can manage or disable certain cookies through your web browser settings. However, disabling essential cookies may affect the functionality of some parts of the platform. ina77.
7 Data Storage & Deletion
ina77 only retains your personal information for as long as it is needed for the purposes stated in this Privacy Policy, or as required by applicable law.
- Active Account Data: Retained for the duration your account remains active on the ina77 platform.
- Data After Account Closure: Transaction records and identity information are retained for a minimum of 5 years after account closure to meet anti-money laundering compliance requirements.
- Technical Logs: Server and technical log data is retained for 90 days before being automatically deleted.
- Marketing Data: Deleted within 30 days after you withdraw your consent to receive marketing communications.
Deletion Request: You can request deletion of your personal data by contacting the ina77 support team. Requests will be processed within 30 working days, subject to applicable legal retention obligations.
8 Your Rights
As a platform user ina77 and in compliance with Malaysia's Personal Data Protection Act (PDPA), you have the following rights regarding your personal data:
Right to Access
You have the right to request a copy of all personal information we hold about you at any time.
Right to Rectification
You have the right to request correction of any inaccurate or incomplete personal information held in our records.
Right to Erasure
You can request deletion of your personal data, subject to applicable legal retention limits.
Right to Object
You have the right to object to the processing of your data for direct marketing or analytics purposes at any time.
Right to Data Portability
You can request your data in a machine-readable format for transfer to another platform if desired.
Right to Restriction of Processing
You can request a restriction on the processing of your data in certain situations, such as during a dispute over data accuracy.
To exercise any of the above rights, please contact the support team ina77 via our live chat or support email. We will process your request within 30 business days.
9 Children's Privacy
Platform ina77 is exclusively for individuals aged 18 and above. We do not knowingly collect any personal information from individuals under the age of 18.
If we discover that we have inadvertently collected information from a minor, we will take immediate steps to delete that information and close the relevant account.
To Parents & Guardians: If you believe your child under the age of 18 has registered an account at ina77, please contact us immediately at
[email protected] so we can take the appropriate action.
10 Policy Amendments
ina77 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our operational practices, legal requirements, or the latest security technologies.
When material changes are made to this Privacy Policy, we will notify you via:
- A clear notice on the ina77 platform homepage.
- Notification via the email address registered to your account.
- A pop-up notification will appear at your next login after the changes take effect.
The "Last Updated" date at the top of this page will always reflect the latest version of the Privacy Policy currently in effect. We encourage you to review this page periodically.
Ongoing Consent: Continued platform usage ina77 after any Privacy Policy amendment takes effect means you accept and agree to the updated version. If you do not agree, you have the right to close your account and request withdrawal of any valid balance.
11 Contact Us
If you have any questions, concerns, or wish to exercise your rights regarding personal data, the privacy team ina77 ready to assist you through the following channels:
- Live Chat: Available 24/7 directly through the ina77 platform — the fastest way to get a response.
- Support Email: [email protected] — for detailed inquiries or requests relating to personal data.
- Telegram: Through ina77's official support channels accessible via the platform.
When contacting us regarding a privacy request, please include the following information to help us process it faster: your account username, the type of request (access, correction, deletion, etc.), and a brief description of the issue.
Our team operates in Bahasa Melayu and will process privacy-related requests within 30 working days from the date of receipt. For more complex cases, we will keep you informed of progress within the first 7 business days.